Night Receptionist Needed – Samesun Montreal Hostel
Want to work in a company where you can meet people from all over the world? Be in an environment that's young, fun and relaxed and in downtown Montreal? Then Samesun Montreal Central is the place for you. We've hiring a front desk receptionist for overnight shifts. Mingle with happy young travelers and be a great ambassador to make their stay in our great city memorable!
You'll become a part of the Samesun Nation, a network of hostels throughout Canada. We're a friendly, family-like group wanting to show our guests what's so great about Montreal and Quebec and love to hire friendly, hardworking people. Learn more about us at www.samesun.com.
Our ideal applicant will have an air of authority but be personable, friendly and open to interact with people from all over the world, some of whom may have limited English. Previous international travel with stays in hostels and a passion for the 'hostel experience' is a plus. But if you don't have that, a great smile, true enthusiasm and interest in the service industry works for us. French language ability is a requirement.
The successful applicant will have the ability to be pro-active and self-manage and can be friendly even in sometimes hectic situations.
- Provide great customer service with a smile
- Handle check ins and check outs
- Handle email correspondence
- Handle guest inquiries and issues and work to make each guest's stay memorable
- Maintain a clean, secure and welcoming environment to individuals of all flavors
- Help keep the hostel quiet overnight -
- Make bookings and correct booking errors
- Run nightly reports
- Answer phones and walk in inquiries telephones and using proper phone etiquette.
Candidate must have the ability to sit, stand, bend, lift arms overhead, stand on a short ladder, reach, walk, hear, understand, read and speak reasonable French and English, have manual dexterity, ability to visually inspect tiny items, and lift up to 40 pounds.
Preferred Experience: - previous work in the service industry, especially in hospitality - previous stays in hostels - authorized to work Canada - bilingual French and English is required - computer literacy required - travel experience - knowledge of surrounding area
Compensation Starting Hourly Wage is $15.10, time and a half on certain holidays, 30% off on food and drinks in our bar, discounted stays in our other locations.
TO APPLY Sound like the job for you? Then please follow these instructions when you apply. Learn more about us at www.samesun.com to confirm we're a fit for you. Then, write us a cover letter stating why you want the job and share a bit of your hostelling experience. Include a resume. Please be sure to indicate which shift you are applying for by writing Night Audit in the subject line. Send this all to email@example.com!
Job Type: Full-time or part-time
Salary: $15.10 /hour
Receptionist Needed – Samesun Montreal Hostel
Looking for a hardworking, upbeat, experienced receptionist 4 days/week. We are open year-round and are staffed 24 hours a day so some weekends/holidays required. The shifts we are currently looking to fill are as follows (subject to change):
Saturday 4pm-12am midnight (afternoon shift)
Sunday 4pm-12am midnight (afternoon shift)
Monday 12am midnight-8am (overnight shift)
Tuesday 12am midnight-8am (overnight shift)
Applicants with previous experience in the hostel/hotel industry preferred. Work involves checking guests in/out, checking keys to make sure that only guests enter the building, keeping noise levels in check after 10am, minor laundry/housekeeping/sanitizing duties, checking restrooms are stocked and clean throughout your shift, providing local knowledge and ideas to give our guests the best stay in San Diego.
We are sanitizing the building every 2 hours, in line with CA state laws for COVID-19. Must wear a mask while inside of the building at all times (provided by us). Must be a team player. We are a small staff who try our best every day to make sure guests have a positive experience with us.
Pay is between $14-$15/hour, based on experience. We provide paid sick time as well as free stays at our other hostel locations.
If you are interested, please send a resume that includes previous reception experience, dates of such experience and the location, as well as professional references. Please also add why you want to work here—that’s an important one. Send this all to firstname.lastname@example.org!
Must be legal to work in the USA. Must be over 18.
Supportive social and LGBTQ+ environment.