Ski Package Policies
Itineraries
SameSun Backpacker Lodges and Affiliates reserve the right to change
route itineraries if the need should arise due to factors such as
road conditions/closures, current weather, approaching weather,
etc. SameSun and Affiliates are fully committed to providing guests
with the best tour possible, and at all times will make decisions
that we feel will benefit the group both for their enjoyment and
safety. All extra costs incurred due to route changes shall be the
sole responsibility of the Guest; this may include but is not limited
to, accommodation costs, food costs, etc. SameSun and Affiliates
accept no responsibility (financially or otherwise) for any missed
connections that may occur due to routing decisions, both within
the companies control and outside of its control.
Cancellations/Refunds/Transfers
All bookings are subject to a 25% cancellation fee after time of
booking. If cancellation occurs within 7 days of tour date, a cancellation
fee of 50% will be issued. If cancellation occurs within 48 hours
of tour date, bookings are subject to a 100% cancellation fee. Refunds
will not be issued for guests who fail to show up on the scheduled
departure date of their tour. If a guest is not able to make the
date of their tour, they are free to transfer their tour to a different
date if the change is made at least 14 days prior to the initial
arrival date. Bookings that have already been transferred are final
bookings and will be subject to a 100% cancellation fee.
Customer Behaviour
Guests are expected to conduct themselves in a reasonable fashion
so as not to infringe on the enjoyment of other guests. SameSun
Backpacker Lodges and Affiliates reserve the right to refuse to
carry any passenger at any point during a tour based on the decision
that is deemed to be appropriate by the SameSun or Affiliate staff
member solely. Guests are fully and solely accountable (both legally
and financially) for any costs incurred as a result of what is deemed
by SameSun and Affiliates solely to have been inappropriate behaviour.
Refunds will not be issued to guests who have been asked to leave
a tour, nor shall SameSun or Affiliates be in any way responsible
for a guest once they have been removed from a tour.
Release Of Liability Agreement
All guests are required to sign a Release Of Liability Agreement
and Terms of Participation at the beginning of every tour they participate
in.
Age Restrictions
Guests must be of the minimum age of 18 to participate in any of
our packages, The Rocky Mountain Rager Tour, The Westcoast Powder
Package, The Big Kahuna, The Whistler Olympic Getaway or the Ultimate Banff Experience.
Click here to reserve a package!
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